This summary is provided for convenience and does not replace the detailed Terms & Conditions below.

Please ensure you review the full document for complete information.

Definitions: Key terms such as “Client,” “Hirer,” “Owner,” and “Agent” are clearly outlined.

Liability: Location Lab is not liable for disputes, cancellations, or damages during the hire process.

Fees: Agent fees are non-refundable once confirmed. Payment must be completed before the hire commences unless otherwise agreed.

Cancellations: Refund eligibility is based on cancellation notice periods, ranging from full refunds (10+ working days) to no refund (5 working days or less).

Additional Charges: Clients are responsible for overtime, damages, cleaning, storage, and reinstatement costs incurred during the hire.

Insurance: Clients must hold public liability insurance for a minimum of £5,000,000 and provide proof upon request.

Dispute Resolution: Location Lab can assist with disputes but is not liable for the outcomes. Deposits may be held until disputes are resolved.

Health & Safety: Clients are responsible for ensuring compliance with health and safety protocols during hire.

Definitions

For the purposes of this Terms & Conditions:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Agent and Agency means “Location Lab” and its employees or Legal representative.

Client means means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Company (referred to as either "the Company", "We", "Us" or "Our" “Location Lab” in this Agreement) refers to Location Lab Ltd, 44 Graham Road, Harrow, Ha3 5rf. Trading name “Location lab”.

Country refers to: United Kingdom

Hirer refers to the Client who hires the Location for a fee

Library refers to this website, www.locationlab.co.uk

Location refers to any Property, Location or space that we represent and its representative.

Location Hire Agreement refers to a contract between the “Owner” and “Client” for the hire and use of the Property, Location or space and any other related services.

Owner means the owner or representative of any Property, Location, or Space we represent.

Personal Data is any information that relates to an identified or identifiable individual.

Production refers to the hire of a Property, Location or space for the purposes of filming, photography or event.

Recce means a visit by the Client to a Location to assess suitability for a potential hire

Representative refers to someone acting on behalf of the Location

Service refers to the Website and our service as an Agent.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

VAT means “Value added tax”.

Website refers to Location Lab, accessible from www.locationlab.co.uk

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Location Lab does not accept liability and shall not be held responsible for any cancellations or disputes between the Client and the Owner arising out of this agreement or use of the Location or Service. The Client and the Owner acknowledge that the Agent shall not be so liable.

The agency named as Location Lab, highly recommends that a qualified Location Manager or Production Coordinator be employed by the Hirer, but cannot insist, to oversee the Production / Event, to undertake a Recce, to organise access, parking, permissions, responsible care of the Property and to liaise with the Owner. Responsibility for the obtaining of permissions, notification of relevant authorities, and the notification of neighbours, rests entirely with the Hirer.

The Agent will not be liable for any loss or damage suffered by the Hirer or the Owner as a result of the Hire or the cancellation of the Hire. The total extent of the Agent's liability shall in any event not exceed the total of the Agent's Charges and / or Commission, if applicable.

There is no charge for using Our, the Agents Website. We do not charge for organising a Recce of a Location listed on our Website. Any charges for Recces by a Location we represent will be communicated prior to a Recce and will be included in our invoice and Location Hire Agreement. The confirmation of and usage of any property will incur our standard Location admin fee, this admin fee is charged per usage of an individual property and is subject to negotiation and contract - multiple Locations will incur multiple admin fees. Our fees are applicable once a booking is confirmed, a booking can be considered confirmed once communicated via email, telephone or other form of communication and is not dependent on the issue and signature of our Location Hire Agreement, this booking fee is non-refundable in the event of cancellation and full payment is required before the commencement of the Hire. The Agent reserves the right to cancel a hire, without limiting any other rights it may have, should applicable fees not be paid prior to the commencement of the hire.

This fee is separate to the Location Hire fee which is the fee for use of the Location and is subject to negotiation and contract. The Location Hire fee is the fee for the usage of the Location by the Client and will have been negotiated with the Location owner by the Agency, the estimated cost will reflect the hours of the production, size of crew / attendees, anticipated disruption, areas of usage, type of production, etc. The applicable fee will be confirmed via a Location Hire Agreement which will be sent to both the client and Location once a booking is confirmed for signature.

The Location hire fee should be paid to the Agent prior to the commencement of the production unless agreed otherwise in writing, the Agent reserves the right to cancel a hire, without limiting any other rights it may have, should applicable fees not be paid prior to the commencement of the hire.

Any additional fees incurred by the Client during the hire, examples of which include but are not limited to overtime, cleaning fee, storage, damage, will be invoiced after the completion of the production and are subject to an Agents administration charge of £50 and will be subject to VAT, this admin charge should be paid within 7 working days from issue.

Any outstanding fees due to the Agency and/or the Owner will be subject to interest in accordance with Late Payment of Commercial Debts (Interest) Act 1998.

All stated fees, including the Agents admin fee, Location hire fee and additional post hire fees and post hire admin fees are subject to VAT.

All payments, including but not limited to, the Location admin fee and Location Hire fee should be paid prior to the commencement of hire unless agreed otherwise in writing. Where there is a variation of this agreement for payment terms that have been agreed with the Agent in writing, all outstanding fees and late payments will be subject to interest in accordance with Late Payment of Commercial Debts (Interest) Act 1998.

All production fees incurred by the Client during the hire, examples of which include but are not limited to overtime, cleaning fee, storage, damage, should be paid within seven working days from completion of hire and issue of invoice and any late payments are subject to interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Once confirmation of a booking is received, a booking can be considered confirmed once communicated via email, telephone or other form of communication and is not dependent on the issue and signature of our Location Hire Agreement, Our booking admin fee becomes non-refundable in the event of cancellation and full payment is required within seven working days of notification of cancellation, with any late payment subject to interest in accordance with Late Payment of Commercial Debts (Interest) Act 1998.

Cancellation of the hire of the Location and any applicable Location Hire fees are subject to the following terms, these terms are subject to variation dependent on a Locations own cancellations terms, which will be communicated prior to confirmation.

By default bookings confirmed via Location Lab will be subject to the entire Location fee (100%) if five (5) working days or less remain between notification of cancellation and the date of commencement of hire as stated in the Location Hire Agreement issued to and signed by the Client.

By default bookings confirmed via Location Lab will be subject to 50% of the Location hire fee if (10) working days or less remain between notification of cancellation and the date of commencement of the hire as stated in the Location Hire Agreement issued to and signed by the Client.

By default bookings confirmed via Location Lab will be subject to a full refund (100%) if more than 10 working days remain between notification of cancellation and the date of commencement of the hire as stated in the Location Hire Agreement issued to and signed by the Client.

All cancellation fees are subject to VAT with any late payment subject to interest in accordance with Late Payment of Commercial Debts (Interest) Act 1998.

The Agent cannot guarantee the availability of any of the Locations it represents and we strongly advise that you confirm a Location as early as possible.

Confirmation of a Location is in stages:

• Initial statement of intent, this includes all of the relevant information pertinent to the hire, including but not limited to, dates required, hours required, areas of usage, crew / attendee size, any other services. This can be provided via email, telephone or other form of communication including our hire questionnaire.

• Confirmation to the Agent, via email, telephone or other form of communication of the confirmed specifics of the hire.

• Location Hire Agreement and other ancillary paperwork which will be signed by both the Client and Location representative.

The booking is not considered final and fully confirmed with the Location until the Location Hire Agreement has been signed by both parties, the Location and Client.

The Agent is not a party to the Location Hire Agreement between the Client and the Location Owner.

The Client shall be responsible for any additional costs that are associated with the hire of the Location and that are accrued during the hire of the Location:

These include but are not limited to:

• Overtime

• Damage

• Cleaning

• Storage

• Reinstatement

If a security or damage deposit has been received for the hire any such fees will be deducted from this deposit with any remaining amount refunded to the Client once all such fees have been deducted and a refund of the remaining amount will be made within 30 days of the hire completion date.

Any additional fees incurred by the Client during the hire will be invoiced after the completion of the hire and are subject to an Agents administration charge of £50 and will be subject to VAT.

All additional charges must be paid within 7 working days after the completion of the hire and issue of invoice and any late payments are subject to interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

All Location hires are subject to contract and the acceptance of Our Terms and Conditions, the Agent and Owner reserve the right to refuse a booking without reason.

Clients (the signee of the Location agreement) must have public liability insurance to cover the dates of the hire to the minimum value of £5,000,000 and provide proof on request.

The Agent may also from time to time and dependent on the scope of the production request a deposit to cover against any potential damages or other costs to a Location - this amount will be included in the Location Hire Agreement and is refundable should no damage or other unforeseen costs occur. All refunds will be made within 30 days of completion of hire to the Client.

Any damage or loss to any part of the Location and contents will be the responsibility of the Client and the Agent shall not have any liability to the Client nor Location for any loss, damage, costs or other claims from compensations arising from any damage or loss occurring to the Location or Client.

It is the sole responsibility of the Client to inspect the property before use to ensure suitability and or condition of the Location.

We highly recommend but cannot enforce that the Client performs a walk around of the Location with the Location representative prior to commencement of the hire and at the end of the hire to confirm the condition of the Location.

The Agent will make best efforts to assist in any dispute that may arise between Location and Client - examples of which may include but are not limited to, damage, loss, theft, overtime, cleaning etc. Any deposit that is held by the Agent will not be released until such disputes have been resolved, if a dispute has not been resolved within 14 days it is recommended that an arbitrator is brought in to resolve the issue and the Agent shall not have any liability for the results of such an outcome.

It is the Clients responsibility to ensure all members of the production which includes but not restricted to, any of it’s employees, freelance staff, consultants or sub-Clients comply with any health and safety measures implemented by the Location included in the Location Hire Agreement

The Client, which includes but is not limited to, any of its employees, freelance staff, consultants or sub-clients shall where applicable comply with the Health and Safety at work etc. Act 1974.

It is the Clients responsibility to ensure that any House Rules as defined by the Location are adhered to - the Client will be liable for any claim arising from damage, misuse or deviation from the House Rules.

A copy of the Location specific House Rules will be included with the booking information and Location Hire Agreement and an acceptance clause is required during the booking process.

The Company's use of personal information supplied by you when you use this Website or our Services is governed by our Privacy Policy which you can find here.

The Agent maintains databases which are subject to the provisions of the Data Protection Act 2018. The Agency will make every reasonable effort to ensure the security of the Owner's and Client’s details.

Location details:

During a Recce or once a production is confirmed we will provide the Client with the full Location details. All of the Location details are confidential and shall only be used by the Client for the purposes of the production and the Location details shall not be passed on or sold to any third party - unless necessary for the purposes of the hire, for example deliveries. We do not provide the specific Location or contact details of a property on our website prior to a Recce or Confirmed booking.

Client details:

Only for the purposes of a recce and once a booking is confirmed do we pass on any required Client details eg Client name, Company, Client contact phone number.

We, the company, reserve the right to request full details, including names, addresses and contact details, of all persons who may require admission to the Location for vetting and may cancel a hire if this information is not provided when requested.

The Company's use of a Clients information supplied by you when you use this Website or our Services is governed by our Privacy Policy which you can find here.

Whilst the Company endeavours to ensure that all information on this website is correct and up to date at the time of publication, the company does not guarantee the accuracy or completeness of the details and images published on Our Website.

We highly recommend a Recce of the Location prior to confirmation and any specific details should be confirmed with the Agent prior to confirmation.

All images on Our Website are representative only and are not an exact catalogue of the Location, decoration and contents of a Location are subject to change

Specific requirements should be communicated prior to confirmation of the booking and will be included in the Location Hire Agreement.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products and services, no warranty is given or implied that a Location listed on Our Website is suitable for any given Hire.

The Location Hire Agreement is a contractual document signed by both the Client (Hirer) and the Owner (Location). The Agent is not a party to the hire agreement between the Client and the Location Owner.

The Client or Owner can provide their own Location Hire Agreement which the Agent can process on the Client / Owners behalf, We are not Liable for the contents of such agreements. If a Location is required to sign an NDA for example this is at the Locations discretion and we cannot force a Location to sign a contract supplied by Client.

We, the Agent can also provide a comprehensive agreement on behalf of both the Client and Location which contains full details of the production, including but not limited to, fee, payment terms, date(s) of hire, hours required per day, overtime rate etc this is the Location Hire Agreement.

We encourage both the Client and Location to ensure all details provided in the Location Hire Agreement are correct and that all required specifics are contained within before signature, an agreement can be voidable if such details are found to be incorrect.

Any variations from this agreement during the hire can lead to disputes and may result in seeking further remuneration from the Client, for example a larger crew size than stated in the agreement, or playback when this was not stated on the agreement etc or in extreme cases this will result in Voiding of the agreement.

Location Lab, the Agent is committed to the protection of its staff and will not tolerate abusive or threatening behaviour from Clients or Location.

The Company reserves the right to cease all further dealings with any of its Clients or Locations, and to cancel any hirings immediately without recourse or appeal.

Location Lab will also not tolerate any abusive behaviour from Clients and Locations during a hire and reserves the right to cancel any hire without recourse or appeal.

All images downloaded from the Agents Website or any other images and information provided by the Agent to the Client are for reference only and may only be printed for non-commercial use.

All images and information supplied are copyright Location Lab, unless otherwise indicated. All users must agree to use any supplied material only for lawful purposes.

The Client shall have to right to:

• Enter the Location for the purposes set out in the signed Location Hire Agreement on the date(s) defined and for the uses contained within the signed Location Hire Agreement.

• Represent the Location as being another real or fictional place but will not disclose the real name and or Location details without prior consent of the owner.

• Be under no obligation to use the material that is filmed and/or photographed on Location or to provide any credit to the Owner.

• The client will ensure that all floors are protected and agree that any damage incurred will result in the cost of any repairs being undertaken by the Client.

• No property including contents belonging to the Location can be used without prior consent of the Location.

• The Client must follow all House Rules as stated in the Location Hire Agreement, including disposal of trash and usage of facilities.

• The Location should be returned to the Location representative in a clean state and the Client agrees to pay for any cleaning fees that are incurred.

• If the Location is left unattended then it is the Clients responsibility to ensure that the Location is securely locked.

• No decorating will take place without the prior consent of the Location and full details disclosed in the signed Location Hire Agreement.

• When neighbouring residents or business will be affected by the production we request but cannot enforce that the Client uses the services of a qualified Location manger to oversee any disruptions, access issues, signage and parking and that any residents or businesses affected are provided with written notification at least 48 hours prior to the commencement of the production

• The Client shall prohibit the entry to the Location of any persons not directly involved in the production without prior consent of the Agent or Location.

• Any storage of items and equipment by the client at the Location either prior or post hire or between days for multiple day hires should be agreed with the Location in advance and may be subject to charge.

While Location Lab endeavours to ensure that this Website is normally available 24 hours a day, the Company will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

Our , the Agents, normal business hours are 09:00 - 18:00 Monday to Friday.

Hours of availability for the Locations we represent varies dependent on the hours set by each individual Location with a standard working day for fee purposes of 09:00 - 18:00.

Overtime is charged at 20% of the agreed fee per hour for the first two hours and at a rate to be agreed with the Location and Client thereafter. Overtime and weekend Hires are solely at the discretion of the owner.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

This legal notice shall be governed by and interpreted and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

You agree that: -

This Legal Notice, and the documents referred to in it, constitutes the entire agreement and understanding of the parties and supersedes any previous agreement between you and the Company relating to the subject matter of this agreement.

Each of the parties acknowledges and agrees that in entering into this agreement, and the documents referred to in it, it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out in this agreement as a warranty.

The only remedy available to you for breach of the warranties shall be for breach of contract under the terms of this agreement. Provided that this clause shall not exclude any liability which any party would otherwise have to the other party or any right which either of them may have to rescind this agreement in respect of any statements made fraudulently by the other prior to the execution of this agreement or any rights which either of them may have in respect of fraudulent concealment by the other